Change Management

Plenary Session 10
Nigel Hamilton, Sanofi

The management of change is critical in our business, whether it concerns changes to our facilities, products, processes, equipment, computerised systems, etc. Our change management system has, on the one hand, to be robust enough to deal with both major change and small incremental change, but also simple and efficient enough, on the other hand, for people to easily understand and apply correctly. While change management systems are generally well understood and defined, lack of timely and thorough change management can lead to lingering or new quality and compliance issues. This session will reinforce the importance of carefully managing all changes, even if a change appears to be small.

Wednesday 16 November 2011
10:30 11:00 Effective Management Change Across the ICH Q10 Lifecycle
Robert Hughes, Astra-Zeneca
11:00 11:30 Change Management: Enabling Quality Improvement
Mike James, GlaxoSmithKline
11:30 12:00 Panel Discussion
Robert Hughes, Astra-Zeneca; Mike James, GlaxoSmithKline
12:00 13:00 Lunch and Networking Break

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Conference Highlights

Monday 14 November 2011 Tuesday 15 November 2011 Wednesday 16 November 2011

Plenary Session 1 & 2:
Pharmaceutical Quality System

Plenary Sessions 3 & 4:
Management Responsibility

Plenary Session 5:
Lifecycle Goals

Plenary Session 6:
Quality Systems Enablers: Knowledge Management and Quality Risk Management

Plenary Session 7:
Establishing and Maintaining a State of Control

Plenary Session 8:
Pharmaceutical Quality System Elements: Process Performance and Product Quality Monitoring System

Plenary Session 9:
Pharmaceutical Quality System Elements: Continual Improvement of the Process

Plenary Session 10:
Change Management

Plenary Session 11:
Continual Improvement of the Pharmaceutical Quality System

Monday 14 November 2011
Exhibition Networking Reception