ISPE Staff Directory

VICE PRESIDENT OF ADMINSTRATION/CHIEF FINANCIAL OFFICER
Victoria Smoke

ACCOUNTING

• Director of Accounting
  Alicia Aponte
  
• Accounting Manager
  Meredith Pritchett
  
• Accounting Coordinators
  Julie Amburn
  Coleen Fisher
  Shirley Noble

ADMINISTRATION

• Administrative Coordinator
  Debbie W. Miller

EVENT OPERATIONS

• Director of Event Operations
  Kindra Bess
• Event Operations Coordinator
  Danielle Shelton

INFORMATION SYSTEMS

• Director of Information Systems
  Chris Muratore
• Application Needs Analyst
  Roberto Diaz-Viana
• Web Site Technical Specialist
  Chris Grab
• Help Desk Technician
  Michael Shelp

HUMAN RESOURCES

• Director of Human Resources
  Trudy Contessa: Italiano*
• Compensation & Benefits Coordinator
  Holly Smith

INTERNATIONAL SALES

• Director of International Sales
  David J. Hall
• Sales Coordinator
  Valerie Adams
• Account Executive
  Karen Newhouse

KNOWLEDGE MANAGEMENT

PROFESSIONAL ADVISORS

• Technical Writer/Editor
  Gail Evans
• Regulatory Web Site Consultant
  Eileen Junker
• Technical Documents Advisor
  Russ Madsen
• European Education Advisor
  Kate McCormick
• North American Education Advisor
  Jeff Odum
• Technical Consultant
  Sion Wyn

CONTINUING EDUCATION

• Director of Continuing Education
  Virginia (Ginger) Phillips
• Continuing Education Coordinator
  Lisa Steward
• Continuing Education and Training Coordinator
  Malika Hamm

KNOWLEDGE MANAGEMENT

• Director of Knowledge Management
  Carol Winfield
• Web Site Project Manager
  Melanie Woods

PUBLICATIONS

• Editor & Director of Publications
  Gloria Hall
• Publications Manager
  Lynda Goldbach: Español*
• Technical Writer
  Rochelle Runas
• Publications Coordinator
  Amy Lecceardone

TECHNOLOGY-BASED LEARNING

• Technology-Based Learning Manager
  Rae Hayward
• Technology-Based Learning Coordinator
  Connie Garcia

TRAINING

• Director of Training
  Alicia Montes
• Training Program Coordinator
  Jessica Bradley
• On-Site Training Coordinator
  Fred Jimenez: Español*
  

MEMBER RELATIONS

VICE PRESIDENT OF MEMBER RELATIONS
Karleen Kos

AFFILIATE AND CHAPTER RELATIONS

• Director of Affiliate and Chapter Relations
  Lynne Richards
• Affiliate/Chapter Relations Coordinator
  Tracey Ryan

BUSINESS INITIATIVES

• Director of Business Initiatives
  Scott Ludlum: Português, Español, Japanese*
• Business Initiatives Administrative Assistant
  Cicelle Domingo
• COP Coordinators
  Jacqueline Saldana
  Cynthia Provenzano

CUSTOMER SERVICE

• Director of Customer Service
  Christian DeSousa: Português*
• Customer Service Manager
  Alain Vandamme: Français, Nederlands, Deutsch, Mandarin*
• Customer Service Coordinators
  Pat Hill
  Diane Lakner
  Xuandai Hoang: Tieng Viet*
  Maria Mendoza
• Shipping/Fulfillment Coordinator
  Cindy Dowdy
• Shipping/Fulfillment Assistant
  Mark Bunker

MEMBERSHIP SERVICES

• Director of Membership Services
  Linda Brady
• Membership Services Coordinator
  Angela Brumley

PROFESSIONAL CERTIFICATION

• Director of Professional Certification
  Jerry J. Roth
• Professional Certification Coordinator
  Katherine Cebollero
  

MARKETING COMMUNICATIONS

• Director of Marketing Communications
  Alison Matherly
• Communications Manager
  Marni Schribman
• Marketing Communications Associates
  Heather Fortson
  Sarah McConnell
• Communications Coordinator
  Elizabeth Pierre-Saint
• Traffic Coordinator
  Lisa Maccaroni
• Graphic Designer
  Kareline Lopez
• Web Designer
  Matthew Runde

MEMBER RELATIONS

• European Director of Member Relations/Community Manager
  Elmarie Herloff-Petersen: Afrikaans, Nederlands*
• European Sales Manager
  Christine Sainvil
• European Community Coordinator
  Marie-Hélène Charles: Français, Español*

EVENTS / CONFERENCES

• European Director of Events/Conference Management
  Michela Melis: Français, Español, Italiano*
• European Education Program Manager
  Eralda Azizaj
• European Event Logistics Administrator
  Dorothy Henry
• European Event Logistics Coordinator
  Emma Boyd: Deutsch*
• European Education Program Coordinator
  Olga Zvyagintseva: Nederlands, Russian*

OPERATIONS

• European Customer Service Coordinator (Membership)
  Evariste Biyeye: Français, Lingala, Kikongo*
• European Database Specialist
  Claude Dewasme: Français*
• European Finance Manager
  Anne-Sophie Snyers: Français, Nederlands*
• European Office Receptionist
  Hilde Van de Velde: Nederlands, Français, Deutsch*

MARKETING COMMUNICATIONS

• European Marketing Manager
  Mags Rivett
• European Marketing Coordinator
  Claudia Fortes: Portugues*, Français, Español
• European Web Site Coordinator
  Vicky Laurijsen: Nederlands*