ISPE Glossary of Pharmaceutical and Biotechnology Terminology

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CAPA (Corrective and Preventive Action)

A quality system defined by 21CFR 820.100; the policies, procedures, and support systems that enable a firm to assure that exceptions are followed up with appropriate actions to correct the situation, and with continuous improvement tasks to prevent recurrence and eliminate the cause of potential nonconforming product and other quality problems.

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