Niranjan Kulkarni, PhD, is a Industrial and Systems Engineering graduate and a certified Lean Six Sigma Master Black Belt. He is the Director, Operations Improvement services at CRB. His job responsibilities include helping clients operate their facilities smarter with lower costs, greater throughputs, higher quality, greener facility and other innovative engineering solutions. Niranjan has worked with pharmaceutical, chemical, semiconductor / electronics assembly and packaging, manufacturing and financial industries. He is the co-author of ISPE's Operations Management Guidance Document, is the steering committee member of OM CoP, and has numerous publications including book chapters.