Thomas Friedli


Thomas Friedli’s main research focus is the Management of Manufacturing Enterprises. His area of expertise is in Operational Excellence in the Pharmaceutical Industry, Collaboration Management, Management of Industrial Services, and Quality and Process Management.

He leads a group of postgraduate students who develop new management solutions for manufacturing companies in today’s business landscape. In 2007, he became an Associate Member to the International Academy for Quality (IAQ) and joined the SAQ (Swiss Association for Quality and Management Systems) as an advisory council in 2009. Furthermore, he is a member of the HSR Committee of Experts in Machinery/ Innovation. As of 2012, he is acting as president of the jury for the REHAU economic award. Since 2014, he is an active member of the RUAG Holding Advisory Board.

He is teaching in several executive programmes in St. Gallen, Fribourg, Salzburg and Aachen. In fall 2008, he spent several weeks as Adjunct Associate Professor at the Purdue University in West Lafayette, USA.

He also is the author or co-author of 13 books and various articles. Among his recent books in the area of Operational Excellence is “Leading Operational Excellence in the Pharmaceutical Industry” published in 2013, "The Pathway to Operational Excellence in the Pharmaceutical Industry", published in 2010 as well as “Operational Excellence in the Pharmaceutical Industry”, published in 2006.