Sustaining and Improving Compliance in Operation
Organisations maintain control of their processes, products and systems throughout their operations.
Pharmacovigilance systems monitor, analyse and report the product safety and must be effectively managed to
ensure the integrity of analysis and reporting of safety data. Clear ownership of data and clarity or roles
and responsibilities are essential to effective system governance and change management. Product security is
assured throughout the supply chain with the deployment of Track and Trace platforms that enable detection of
counterfeit products. Technologies, implementation considerations, benefits and risks of implementing product
safety and security solutions are shared through practical technology demonstrations and case studies.
Compliance metrics, essential to measuring systems compliance and effectiveness and efficiency of compliance
processes, are shared and further developed through interactive sessions to enable cost-effective,
resource-efficient validation and operational compliance.
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the Agenda
This track will cover:
- Metrics and How they Can be Used to Aid in Compliance
- Configuration and Change Control for Pharmacovigilance Systems
- Managing Outsource Suppliers
- Track and Trace
Leader
- Winnie Cappucci, Senior Consultant, USA
- Chris Reid, Director, Integrity Solutions Ltd., United Kingdom
Some of the sessions will include:
A General Framework for Developing Effective Metrics for IT and Software
Organisations
Dr. Radouane Oudrhiri, Systonomy Limited, United Kingdom
Measurements and quantitative methods are considered as key tools for any effective management and
decision-support process. However, implementing a set of useful metrics is a complex task and has been a
challenge for many IT and software organisations. Many metrics programmes fail, do not accomplish their goals
or become inefficient to maintain. This workshop will present a solid yet a pragmatic framework for
developing a set of useful metrics and KPI’s, to support IT and software organisations in improving their
process performance, achieving efficient compliance and tracking their daily management activities.
At the conclusion of this session, participants will be able to:
- Understand the general measurement framework and underlying concept
- Understand the concept of goal-oriented measurement
- Categorise metrics by type: e.g. effectiveness and efficiency
- Use a set of typical metrics for IT processes
- Use a set of examples of analytical tools for interpreting the metrics
- Apply the framework and the associated approach to develop a set of metrics for pre-selected
processes
Serialised Marking, Verification and Data Capture
Axel Jung, Product Manager, Track and Trace Systems, Laetus GmbH, Germany
James Freer, Technical Sales Manager, HAPA, Switzerland
Track and Trace is the marriage of marking, verification, data storage and retrieval. What you print and
how you print it has an influence on overall track and trace effectiveness, production efficiency, packaging
costs, product perception and brand impact. This presentation looks at the key factors that affect printing
technology choice and their impact on track and trace implementation.
Track and Trace - EFPIA
Stefan Artlich, Director, Bayer, Germany
To fight the alarming increase of falsified medicinal products detected, the European Parliament and the
Council of the European Union released the Directive 2011/62/EU in 2011. In anticipation of this law-making
process, EFPIA, the European Federation of Pharmaceutical Industries and Associations, has developed the
Point-of-Dispense Verification model that was very successfully operated in a pilot project in Sweden in
2009/2010. Subsequently, EFPIA has engaged with the relevant European stakeholders such as pharmacists,
wholesalers, and parallel distributors to extend the proven concept to what is now called the ‘European
Stakeholder Model’ (ESM). Stefan will tell us about both the technical and organisational setup of the ESM
and the recent developments in terms of implementation in response to the EU’s Falsified Medicines
Directive.
Implementation and Change Control for Pharmacovigilance
Andy Cochrane, Novartis, United Kingdom
The implementation, validation and operational change management of a computerised pharmacovigilance system
can be time consuming and expensive. In this session we will show you that an efficient implementation
approach will lead to effective change management, focused validation and better documentation.
Building a Global Serialisation Infrastructure for the Complete Supply Chain
Dr. Jyrki Syväri, Corporate Director Supply Chain Integrity, Boehringer Ingelheim GmbH, Germany
This presentation will give an overview on why and how Boehringer Ingelheim is preparing for serialisation
and potential aggregation. Main reasons for this preparation are:
- Identification of counterfeits
- Reduction of dispensing and dosing errors
- More effective and efficient product recalls
Additionally, regulatory requirements are coming up in the different parts of the world that demand
serialisation.
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Plenary Session
- Track Reviews
- Compliance Round Table
- Question and Answer Panel
Track Leaders and Speakers
Special Guest Sion Wyn, Director, Conformity Ltd, UK