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Executive Staff - North America

• Nancy S. Berg - President/CEO
• Victoria Smoke - Vice President of Administration/CFO
• Karleen Kos - Vice President of Member Relations
• Donna Hornyak - Vice President of Knowledge Management

Professional Staff - North America

Administration

Accounting

• Meredith Pritchett - Accounting Manager
• Julie Amburn - Accounting Coordinator
• Tammy Belcher - Accounting Coordinator

Administration

• Debbie W. Miller - Administrative Coordinator

Event Operations

• Kindra Bess - Director of Event Operations

Information Systems

• Chris Muratore - Director of Information Systems
• Lauren Forbes - Website Manager
• Roberto Diaz-Viana - Application Needs Analyst
• Chris Grab - Website Associate
• J R Kelly - Website Infrastructure Analyst
• Kathleen McKinnon - Website Associate
• Michael Shelp - Help Desk Technician

Human Resources

• Trudy Contessa - Italiano* - Director of Human Resources

International Sales

• John Phillips - Director of International Sales
• Daniel Murphy - NA Sales Associate
• Angela Ferguson - NA Sales Coordinator

Continuing Education

• Julianne Rill - Continuing Education Program Manager
• Marianne Bock - Continuing Education Program Manager

Knowledge Management

• Carol Winfield - Director of Knowledge Management

Publications

• Gloria Hall - Editor & Director of Publications
• Lynda Goldbach - Publications Manager, Español*
• Rochelle Runas - Technical Writer
• Angie Brumley - Publications Coordinator

Technology-based Learning

• Linda Phillips - Technology-Based Learning Manager

Training

• Alicia Montes - Director of Training
• Brenda Kendrick - Public Training Coordinator

Member Relations

Affiliate and Chapter Relations

• Tracey Ryan - Affiliate/Chapter Relations Coordinator

Business Initiatives

• Scott Ludlum - Director of Business Initiatives, Portugués, Español, Japanese*
• Susan Obarski - Communities of Practice Coordinator

Member Services

• Rosemary Jones - Director of Membership Development and Support
• Alain Vandamme - Member Services Manager, Français, Dutch, Deutsch, Mandarin*
• Diane Lakner - Member Services Coordinator
• Xuandai Hoang- Member Services Coordinator, Tieng Viet*
• Fred Jimenez - Member Services Coordinator, Español*
• Valerie Valentin - Member Services Coordinator
• Mark Bunker - Shipping/Fulfillment Assistant
• Linda Walls - Data Services Coordinator

Professional Certification

• Michael Phelan - Director of Professional Certification

Marketing/Communications

• Marny Reed - Director of Marketing Communications
• Danielle Hould - Communications Manager
• Kelly McLaughlin - Marketing Communications Associate
• Lisa Maccaroni - Traffic Coordinator
• Karina Stong - Graphic Designer

Europe

• Sabine Dupont - European General Manager, French*
• Elmarie Herloff-Petersen - European Operations Director, Afrikaans, Dutch*

Member Relations

• Francesca Rollo - European Programme & Services Coordinator, Italiano, Français*

Events/Conferences

• Audrey Dricot - European Conferences - Events Manager, Dutch, Français*
• Dorothy Henry - European Events Registration Coordinator

Operations

• Evariste Biyeye - European Customer Service Coordinator (Membership), Français*

Marketing/Communications

• Claudia Fortes - European Marketing Manager, Portugués, Français, Español*
• Sarah François - European Marketing Coordinator, Français, Español*
• Ann De Vos - European Website Coordinator, Dutch*
  

Sales

• Murat Dogru - European Sales Manager, Français, Turkish*

Asia-Pacific

• Chester Chu - Vice President, Asia-Pacific Development
• Rhonda Ng - Asia Pacific Affiliate Relations Manager
• Dewi Malik - Asia Pacific Customer Service Coordinator
• Sharon Lim - Asia Pacific Marketing Communications Manager, Mandarin*

China

• Jackie Liu - ISPE China Membership and Affiliate Relationship Manager, Mandarin, Shanghainese*
• Maria Tong - ISPE China MarCom Manager
• Sarah Xiao - ISPE China Event Manager, Mandarin*
• Neil Yang - ISPE China Event Manager
• Nancy Liu - ISPE China Sales Manager
• Emily Sun - ISPE China Customer Relations Coordinator
• Hermine Yang - ISPE China Membership Service Coordinator, Mandarin, Shanghainese*
• Eason Yan - ISPE China MarCom Coordinator

Technical Advisors

• Robert G. Baum, PhD - Regulatory Affairs Executive
• John C. Berridge, PhD, CChem, FRSC - European Regulatory Affairs
• Gail Evans - Guidance Document Writer/Editor
• Eileen Junker - Regulatory Website Consultant
• Christopher Potter, PhD - PQLI Technical Project Manager
• Robert W. Tribe - Asia Pacific Regulatory Affairs Advisor
• Bryan Wright - European Regulatory Affairs Advisor
• Sion Wyn - Technical Consultant
  

*Languages spoken in addition to English

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